These Terms of Service (“Terms”) govern your access to and use of the WhatsApp Business messaging platform provided by Vfastrr Solutions (“we”, “us”, “our”). By creating an account or using the service, you agree to these Terms.
1. The Service
We provide a platform that lets businesses connect their WhatsApp Business Account and send notifications, run campaigns, use message templates, and provide AI-assisted and human customer support over WhatsApp.
2. Eligibility and Accounts
You must be authorized to act on behalf of the business you register and provide accurate information. You are responsible for keeping your credentials secure and for all activity under your account.
3. Acceptable Use
- You will comply with the WhatsApp Business Messaging Policy and the Meta Platform Terms.
- You will only message recipients who have a lawful basis or consent to be contacted.
- You will not send spam, unlawful, deceptive, harassing, or infringing content.
- You will not attempt to disrupt, reverse-engineer, or gain unauthorized access to the service.
4. Messaging and Third-Party Platforms
Message delivery depends on WhatsApp and Meta, including their rate limits, quality ratings, and template approvals. We are not responsible for delays, rejections, or account restrictions imposed by Meta or WhatsApp.
5. Fees
Where applicable, fees for the service and for WhatsApp conversation charges will be communicated to you. You are responsible for charges incurred through your account.
6. Data and Privacy
Our handling of personal data is described in our Privacy Policy, which is incorporated into these Terms.
7. Intellectual Property
The platform, including its software and content, is owned by Vfastrr Solutions and its licensors. You retain ownership of the content and data you provide.
8. Disclaimers
The service is provided “as is” and “as available” without warranties of any kind, to the maximum extent permitted by law. We do not warrant that the service will be uninterrupted or error-free.
9. Limitation of Liability
To the maximum extent permitted by law, Vfastrr Solutions will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising from your use of the service.
10. Termination
You may stop using the service at any time. We may suspend or terminate access if you breach these Terms or to comply with legal or platform requirements.
11. Changes to These Terms
We may update these Terms from time to time. Continued use of the service after changes take effect constitutes acceptance of the revised Terms.
12. Contact Us
Vfastrr Solutions — info@vfastrr.com