Vfastrr Solutions (“we”, “us”, “our”) operates a WhatsApp Business messaging platform. You can request deletion of your account and all associated data at any time. This page explains how, what gets deleted, and how long it takes.
1. What Data We Hold
- Account information — your name, email address, phone number, and business details.
- WhatsApp Business data— your WhatsApp Business Account ID, phone number IDs, and access tokens received via Meta’s Embedded Signup.
- Contacts and messages — phone numbers, names, and message content that flow through your WhatsApp conversations.
2. How to Request Deletion
Choose either option below:
- In the app — sign in, open Settings → Account, and use Delete account. This removes your workspace and all associated data.
- By email — send an email to info@vfastrr.com from the email address registered with your account, with the subject “Data Deletion Request”. Include your business name and the WhatsApp number connected to your account so we can verify ownership.
3. What Gets Deleted
Once your request is verified, we permanently delete your account profile, connected WhatsApp Business Account credentials and access tokens, contacts, message history, campaigns, and templates from our active systems. We also unsubscribe our app from your WhatsApp Business Account’s webhooks.
4. Timeline
We process verified deletion requests within 30 days. Some information may remain in encrypted backups for a limited period and is deleted on the normal backup rotation cycle. We may retain a minimal record where required to comply with legal obligations.
5. Contact Us
Questions about data deletion? Email info@vfastrr.com.